How do I know my order has been accepted?

We send an order acknowledgement after checkout. This confirms that we have received your order, but the order is normally accepted when we send the dispatch confirmation, unless we expressly accept it earlier.

If we cannot accept an item because of stock, payment, delivery restrictions or an obvious error, we will contact you and return any payment taken for it.

Related: Terms of Sale · Can I change or cancel an order after placing it?

Updated 22 July 2026.