Privacy Policy

Your data will be held by BOTEANE LTD and we are the Data Controller. We respect your privacy and this policy explains our commitment to protecting your personal information.

Whenever you provide us with personal information it is our legal duty to use it in line with all laws concerning the protection of personal information, including the GDPR and applicable data protection legislation. Our lawful bases for processing include: by contract (when you subscribe to our services) and in compliance with a legal obligation or legitimate interests (except where your rights, freedoms and interests are overridden).

It is possible to view our site without providing any personal details. However, without registering your details you will not be able to order from us.

Personal information

We may collect the following data about you. And we'll only collect information where it is specifically and knowingly provided by you. Below shows what we’re collecting and the lawful basis for doing so.

Your name, email address & postal address will be used for the following:

So we can process the orders you place with us on the site, send you email confirmations, take payment and deliver your boxes of BOTEANE - This is under a contractual basis.

We’ll also keep you in the loop of new things we’re doing and special offers we’re running, but post, email, calling or SMS. This is under legitimate interest.

We’ll also use this information to reply to queries you may have. This is also under a contractual basis.

Every so often, we may ask you for feedback via a survey to make our service as best as it can be for you. This is under legitimate interests.

Whilst we use carefully selected parties to help us to manage your details, we will never share or sell your personal information for their marketing purposes without your permission. These parties include IT, marketing and delivery service providers and we assess their compliance to best practice data processes regularly. Some organisations which provide services to us may transfer data outside of the European Union (EU) but we’ll only allow this if your data is adequately protected

Should we sell or transfer any of our business assets, this may include a sale or transfer of our customer databases to third parties as part of a business sale. This may mean that your Personal Data may be transferred to countries outside the EEA. Any such sale or transfer of Personal Data will be under strict conditions of confidentiality and security

If you would like more information, please email us at info@boteane.co

At any point you are able to change your data preferences and our Customer Care team would be happy to help you with that.

Cookies

A cookie is a small amount of data, which often includes a unique identifier that is sent to your computer or mobile device browser from a website's server and is stored on your device's hard drive.

We use cookies to improve your online experience and to match marketing to your interests and preferences. Cookies record information about your online usage and cookies are needed to log in to our service. Information supplied by cookies also helps us to analyse your use of our site and help us to provide you with a better user experience. We also use Cookies for Facebook and Google advertising as well as email marketing through Ometria. At any time you can manage your cookie settings in your web browser

Links to external sites

This site contains links to other sites. BOTEANE LTD is not responsible for the privacy practices or the content of such websites.

If you have any questions about our privacy policy, please get in touch: info@boteane.co