I entered the wrong delivery address. What should I do?

Email or call us as soon as you notice. If fulfilment has not begun, we will try to correct it. Once the parcel has been packed or passed to the carrier, a change may no longer be possible.

If the parcel is returned because an address was materially incorrect, reasonable return or re-delivery costs may apply where the law permits.

Email info@boteane.co, call 0333 339 9947 from the UK or +44 333 339 9947 internationally.

Related: Delivery and International Shipping

Updated 22 July 2026.