Terms and Conditions

The booring bits…

Terms & Conditions

1. If you wish to skip or pause an order, please log into your account area on boteane.co. If you want to cancel your BOTEANE please do so contacting Customer Service via email at infoboteane@gmail.com, or by calling 07877100938

2. Because our Wild Tea Remedies are packed to order, we can only guarantee changes to an order if requested by midday, three days before the scheduled delivery day. E.G. If your delivery is due on the 7th, any changes must be made before midday on the 4th. Any changes made after this point will still be processed but will only affect deliveries from the following Month

3. By joining BOTEANE you understand that we offer an ongoing monthly delivery service. If you ever want to skip or pause a delivery, you must opt-out in your online account or if you want to cancel by contacting us within the three day cut off period mentioned above

4. We care an awful lot about the Wild Tea Remedies we send to our customers. If you’re ever unhappy with the freshness and we agree that they’re not up to scratch, we will, at our discretion, offer you a discount on your next delivery, or send out a replacement on the next available date

5. We only pick the highest quality premium wild tea remedies. We hope you’ll love them all, but we cannot be held responsible if you receive any Wild Tea Remedies that aren’t to your taste or that are unsuitable for you or your pets or home circumstances

6. You’ll receive your deliveries from Royal Mail. We don’t guarantee delivery times, or dates, so if they’re not with you when you think they will be, hold tight, because they’ll be with you soon

7. Please treat us and the site right – don’t misuse our website by introducing viruses or harmful code

8. Please show your love by not republishing, editing or modifying any material on the website or site content

9. It’ll be a sad day, but if the time ever comes to part ways, please get in touch via email or phone and we will close your account

10. What we have is special, so we promise to look after your personal data in accordance with data protection rules. If you want to know more, take a look at our Privacy Policy

Our BOTEANE Wild Tea Remedy boxes are £20 each

If you ever have a problem, please get in touch via phone or email . We’ll get back to you as soon as we can