Terms and Conditions

Terms & Conditions

1. If you wish to make any changes to an order please login and use your account area, or if you are having issues please contact Customer Service via email at info@boteane.co, or by calling 0333 339 8985

2. Because our Botenae are packed to order, we dont accept changes once payment has been made on your account. 5 days prior to payment we send you an email to logi into your account to upage your Boteane Box contents.

Our BOTEANE boxes are £20 each

If you ever have a problem, please get in touch via phone or email . We’ll get back to you as soon as we can

3. By joining BOTEANE you understand that we offer an ongoing delivery service att he frequecy you specify through your account.

4. We care an awful lot about the teas and tisane we send to our customers. If you’re ever unhappy with the freshness and we agree that they’re not up to scratch, we will, at our discretion, offer you a discount on your next delivery, or send out a replacement on the next available date

5. We only pick the highest quality premium tea and tisane. We hope you’ll love them all, but we cannot be held responsible if you receive any that aren’t to your taste or that are unsuitable for you or your pets or home circumstances 

6. You’ll receive your deliveries from Royal Mail. We don’t guarantee delivery times, or dates, so if they’re not with you when you think they will be, hold tight, because they’ll be with you soon

7. Please treat me right – don’t misuse my website by introducing viruses or harmful code

8. Please show your love by not republishing, editing or modifying any material on the website or site content

9. It’ll be a sad day, but if the time ever comes to part ways, please get in touch via email or phone and we will close your account

10. What we have is special, so I promise to look after your personal data in accordance with data protection rules. If you want to know more, take a look at our Privacy Policy

Our Mission

FUEL PEOPLE’S INNER SPARK* WITH NATURE'S BOUNTY, ONE CUP, ONE SANCTUARY AT A TIME

*Inner Spark: The innate passion, beauty and creative potential that resides within individuals, fuelling their pursuit of personal growth, self-expression, and fulfilment

Our Vision

We aim to prove that the wellness industry can offer affordable, high-quality teas with luxurious ingredients that nurture both the body and the Earth.

Our values guide everything we do

Wholehearted Fortitude: We are purpose-driven and act with integrity, collaborating and taking responsibility for our actions. We demonstrate unwavering determination and support each other to overcome obstacles.


Mindful co-creation bound with agility: We are creative thinkers and problem solvers who use data to focus on what's important. We embrace resourcefulness and continuously learn, challenge, adapt, listen, understand, deliver, and respond.


Originality: We seek inspiration from nature, science, and data to maximise growth, connection, and transformation. Embracing our authentic selves, we foster growth and collaboration. Customer insights guide us to develop original solutions for growth.

Join The Team

Embark on a journey of innovation and growth with Boteane! As we continue to revolutionise the tea industry and expand our global presence, we seek exceptional individuals to join our diverse team. Be part of a dynamic, purpose-driven organisation that fosters creativity, collaboration, and personal growth. Explore our current job vacancies and discover exciting opportunities to contribute to our mission of redefining how the world experiences tea. Join us on this extraordinary adventure where passion meets purpose

SORRY NO VACANCIES