Does leaving a review or rating start a flavour-promise claim?
No. Reviews help other customers and help us learn, but they do not automatically open a claim.
To use either flavour promise, contact Boteane directly within the relevant deadline and follow the published claim process. Email info@boteane.co or call 0333 339 9947 from the UK or +44 333 339 9947 internationally.
Related: What is the Discovery Flavour Promise? · What is the First Match Concierge?
Updated 22 July 2026.