Can I personalise a bespoke blend or gift?
Yes, where a product offers a custom blend name or message. Enter the wording exactly as it should appear and check spelling before payment.
Personalised and made-to-order items may not have the ordinary change-of-mind cancellation right, but legal rights remain if the product is faulty, unsafe, incorrect or not as described.
Related: Can I return a personalised or bespoke product?
Updated 22 July 2026.