Can I buy a replacement lid, filter or other part?
Email us at info@boteane.co or call 0333 339 9947 from the UK or +44 333 339 9947 internationally with the product name, order number and a photograph of the part. We will check whether a compatible replacement is available.
Do not use a substitute part unless it is designed for that product and sits securely.
Related: Teaware Safety and Care
Updated 22 July 2026.